Bilingual Data Ops Lead - 24/7

SOSi; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

A defense and government services integrator is seeking a Shift Supervisor to oversee daily operations of data collection teams. The role requires 1-2 years of related experience and fluency in English and Spanish. Responsibilities include managing team schedules, monitoring data quality, and implementing process improvements in a 24/7/365 operational environment. Candidates must be US Citizens and able to pass a government background investigation. This position necessitates working independently or within a team, with the ability to adapt to non-traditional shift hours.

Qualifications

• 1-2 years of related job experience.
• Must be a US Citizen.
• Must have lived in the US for 3 out of the past 5 years.
• Ability to pass an SSBI government background investigation.
• Must be able to work independently or within a team.

Responsibilities

• Oversee daily operations of data collection teams and analysts.
• Manage team schedules and ensure adherence to project timelines.
• Monitor data quality and troubleshoot operational issues.
• Implement process improvements for efficiency.

Skills

Fluent in English

Fluent in Spanish

Strong written and verbal communication skills

Basic data entry skills

Job description

A defense and government services integrator is seeking a Shift Supervisor to oversee daily operations of data collection teams. The role requires 1-2 years of related experience and fluency in English and Spanish. Responsibilities include managing team schedules, monitoring data quality, and implementing process improvements in a 24/7/365 operational environment. Candidates must be US Citizens and able to pass a government background investigation. This position necessitates working independently or within a team, with the ability to adapt to non-traditional shift hours.