Bilingual Customer Support Specialist (Spanish/English)

Uline; Ballou (CA); Vor Ort; USD 39.000 - 45.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) with employer match

Paid holidays

Tuition Assistance Program

On-site facilities

Zusammenfassung

Uline is seeking a Bilingual Customer Support Specialist at its California Ontario branch. You will handle orders, answer product and pricing questions, and offer solutions to help customers achieve success with our shipping and packaging materials.

This full-time role requires English/Spanish fluency, excellent communication, and a customer-first mindset. On-site work with comprehensive training and growth opportunities.

Qualifikationen

• Bilingual (English/Spanish) written and spoken.
• Strong problem solving and listening skills.
• Excellent communication with customers via phone, email, and chat.
• Prior customer service experience is a plus; training provided.

Aufgaben

• Process customer orders and handle inquiries using the company system.
• Provide product recommendations and answer pricing/shipping questions.
• Build relationships with customers via phone, email, and chat.
• Understand customer needs and suggest Uline solutions.
• Assist customers navigating Uline’s website and ordering flow.

Kenntnisse

Bilingual English/Spanish

Problem solving

Communication

Customer service

Ausbildung

High school diploma or equivalent

Bachelor's degree preferred

Jobbeschreibung

Uline is seeking a Bilingual Customer Support Specialist at its California Ontario branch. You will handle orders, answer product and pricing questions, and offer solutions to help customers achieve success with our shipping and packaging materials.

This full-time role requires English/Spanish fluency, excellent communication, and a customer-first mindset. On-site work with comprehensive training and growth opportunities.