Bilingual Customer Support Specialist-English/Spanish

Uline; Riverside (CA); Sur place; USD 39 000 - 45 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) with match

Paid holidays

Tuition assistance

Résumé du poste

Uline, a family-owned distributor of shipping, packaging, and industrial materials, is hiring a Bilingual Customer Support Specialist in California. You will handle orders, offer product recommendations, and resolve inquiries via phone, email, and chat, while building strong customer relationships.

Ideal candidates have a high school diploma, excellent problem-solving and communication skills, and are fluent in English and Spanish.

Qualifications

• Bilingual English/Spanish required with fluency in both spoken and written forms.
• Strong communication and problem-solving abilities.
• Willingness to learn and train quickly.
• Excellent listening and interpersonal skills.

Responsabilités

• Process customer orders, provide product recommendations, and handle inquiries via phone, email, and chat.
• Become a product and solutions expert to answer questions on products, pricing, and shipping.
• Build business relationships with customers and understand their needs to propose Uline solutions.
• Help customers navigate Uline's website and online ordering.

Connaissances

Bilingual English/Spanish

Communication skills

Problem-solving

Listening

Formation

High school diploma or equivalent

Description du poste

Uline, a family-owned distributor of shipping, packaging, and industrial materials, is hiring a Bilingual Customer Support Specialist in California. You will handle orders, offer product recommendations, and resolve inquiries via phone, email, and chat, while building strong customer relationships.

Ideal candidates have a high school diploma, excellent problem-solving and communication skills, and are fluent in English and Spanish.