Bilingual Customer Support Specialist (English/Spanish)

Amazon; Honolulu (HI); Hybrid; USD 27,552 - 41,328; Full time

Benefits offered by this job

Health insurance

Dental coverage

Employee Assistance Program

Amazon employee discount

Career development programs

Job summary

Amazon is looking for a Customer Service Associate to handle inquiries from bilingual clients in Honolulu, USA. In this role, you'll provide quality support, resolving issues related to orders, payments, and web navigation.

The position offers flexible scheduling, requiring a minimum of 40 hours per week across various shifts. Benefits include health insurance, dental coverage, and career development programs.

Qualifications

• Minimum age: 18 years.
• Strong communication skills in English and Spanish (written and oral fluency).
• Quiet, distraction-free workspace with a table and chair.

Responsibilities

• Serve as the primary point of contact for bilingual clients.
• Prevent problems and resolve queries for customers.
• Collect data to improve customer experience.

Skills

Bilingual (English/Spanish)

Strong communication skills

Computer skills

Multi-tasking

Education

Bachelor's Degree

Job description

Amazon is looking for a Customer Service Associate to handle inquiries from bilingual clients in Honolulu, USA. In this role, you'll provide quality support, resolving issues related to orders, payments, and web navigation.

The position offers flexible scheduling, requiring a minimum of 40 hours per week across various shifts. Benefits include health insurance, dental coverage, and career development programs.