Bilingual Customer Service Representative

Security Finance; Fort Stockton (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Life insurance

Dental insurance

Paid holidays

Profit sharing

Closed on Sundays

Job summary

Security Finance in Fort Stockton, TX is seeking a customer service representative to handle mostly phone interactions in a fast-paced environment.

You will provide exceptional service, manage cash with accuracy, and assist with loan applications while ensuring regulatory compliance and corporate policies. Fluency in Spanish and English is a plus, and schedule includes evenings and Saturdays depending on location.

Qualifications

• Qualifications section present but no specific items listed in the ad.

Responsibilities

• Providing exceptional customer service
• Maintaining office cash with accuracy and security
• Achieving account gain through proven loan judgment and effective customer solicitation
• Ensuring compliance with state and federal lending regulations and Company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Skills

Bilingual Spanish/English

Job description

Job Category: Operations SFC

Requisition Number: TEMPL05543

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• Posted : March 30, 2018
• Full-Time

Locations

Showing 1 location

0545-03-FtStockton,TX-SFC
1105 W Dickinson Blvd
Suite A
Ft. Stockton, TX 797354228, USA

0545-03-FtStockton,TX-SFC
1105 W Dickinson Blvd
Suite A
Ft. Stockton, TX 797354228, USA

Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment.

• Providing exceptional customer service
• Maintaining office cash with accuracy and security
• Achieving account gain through proven loan judgment and effective customer solicitation
• Ensuring compliance with state and federal lending regulations and Company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package.

• Company paid Health insurance (employee only)
• Competitive 401(k) with match
• Life and Dental benefits
• Paid holidays and vacation
• Profit Sharing
• Closed on Sundays

Job Requirements

• 18 years of age or older
• Valid driver’s license, acceptable driving record and reliable transportation
• Ability to pass a criminal background check
• Collections experience (direct first party collections/skip tracing) preferred
• Ability to be working on the phone for the majority of the day
• Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.
• Ability to speak Spanish and English fluently.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.