Bilingual Customer Support – Onsite Job Fair (Anderson)

TTI Group; Anderson (SC); On-site; USD 19,000 - 28,000; Full time

Job summary

TTI Power Equipment in Anderson, SC is hosting an onsite job fair to hire Bilingual Customer Support Associates for the Customer Experience Department. 1st shift: Mon-Fri, 9:00 am–6:00 pm; weekend work required. Starting pay is $17.11/hr with comprehensive benefits.

Interviews and offers will be extended on site at the event. Applicants should have a high school diploma or equivalent and at least one year in inbound customer service or call center work, with strong written and verbal

Qualifications

• High school education or equivalent.
• At least 1 year of inbound call center/customer service experience.
• Strong written and verbal communication skills.
• Ability to handle irate callers and high-stress situations.
• Proficient with Microsoft Word and Excel; Access a plus; Weekend work required.

Responsibilities

• Respond to consumer and distributor calls regarding policies and procedures.
• Verify and authorize warranty coverage for callers.
• Provide guidance on warranty and non-warranty service.
• Resolve issues while enforcing policy.
• Provide locations to purchase parts and receive repair service.
• Enter orders, provide pricing, and stock availability to customers.
• Collaborate with internal teams on warranty claims and stock issues.

Skills

Bilingual

Call center

Written comms

Verbal comms

Customer service

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Access

Job description

TTI Power Equipment in Anderson, SC is hosting an onsite job fair to hire Bilingual Customer Support Associates for the Customer Experience Department. 1st shift: Mon-Fri, 9:00 am–6:00 pm; weekend work required. Starting pay is $17.11/hr with comprehensive benefits.

Interviews and offers will be extended on site at the event. Applicants should have a high school diploma or equivalent and at least one year in inbound customer service or call center work, with strong written and verbal