Bilingual Customer Support Associate – Onsite Job Fair

Techtronic Industries; Anderson (SC); On-site; USD 19,000 - 28,000; Full time

Job summary

TTI Power Equipment in Anderson, SC is hosting an onsite job fair on Thursday, November 12th from 10am to 2pm. We are hiring Bilingual Customer Support Associates to work in our Customer Experience Department. Interviews and offers will be extended on site.

Starting at $17.11 per hour, the positions require a high school education, inbound-call experience, and strong written and verbal skills. Proficiency in Microsoft Word and Excel is a plus, with benefits including tuition assistance and

Qualifications

• High School Education or equivalent.
• At least 1 year in customer service or call center with inbound calls.
• Strong written and verbal skills.
• Proficient with Microsoft Word and Excel.

Responsibilities

• Respond to consumer, service center & distributor calls about policies and procedures.
• Verify and authorize warranty coverage for all callers.
• Provide guidance on warranty and non-warranty service.
• Resolve issues for ASC or consumers while enforcing policy.
• Direct callers to parts purchase locations and repair services.
• Collaborate with internal customers on warranty claims and stock issues.
• Enter orders, provide pricing, stock availability, and order status.

Skills

Bilingual

Strong written verbal skills

Phone skills

Microsoft Word

Microsoft Excel

Education

High School Education or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

TTI Power Equipment in Anderson, SC is hosting an onsite job fair on Thursday, November 12th from 10am to 2pm. We are hiring Bilingual Customer Support Associates to work in our Customer Experience Department. Interviews and offers will be extended on site.

Starting at $17.11 per hour, the positions require a high school education, inbound-call experience, and strong written and verbal skills. Proficiency in Microsoft Word and Excel is a plus, with benefits including tuition assistance and