Bilingual Customer Success Specialist

Advance Services, Inc.; La Vista (NE); Vor Ort; USD 42.000 - 72.000; Vollzeit

Benefits dieser Stelle

Full benefits package

Zusammenfassung

Advance Services, Inc. is seeking an internal sales professional in the United States who will qualify leads and grow existing customers in a B2B environment.

The role emphasizes building client relationships, proactive engagement, and strategic support, with bilingual English/Spanish communication. You will handle prospecting, follow-ups, CRM documentation, and qualification handoffs to local sales and management.

Qualifikationen

• Bilingual English/Spanish required for client communication.
• Experience in lead qualification and B2B sales processes.
• Ability to manage and document opportunities in a CRM.

Aufgaben

• Qualify leads through prospecting calls and meetings.
• Develop interest and set meetings with potential clients.
• Grow existing accounts through retention and upsell activities.
• Maintain organized CRM with accurate pipeline data.
• Collaborate with local sales and management to hit targets.

Kenntnisse

Bilingual English/Spanish

Prospecting

Relationship building

Tools

CRM software

Jobbeschreibung

This internal sales role is a results-driven, business-to-business (B2B) position focused on two key components: qualifying leads and growing existing customers. Will be responsible for driving sales growth by identifying new lead opportunities, building strong initial client relationships, expanding existing accounts, and ensuring long-term customer success through proactive engagement and strategic support. This position requires someone bilingual with English/Spanish.

Qualifying Leads:

Will conduct their role of qualifying leads by following these primary tasks:

• Prospecting new leads by territory, industry, or existing customer base.
• Initial sales work, including calls, follow-ups, and setting meeting (B2B).
• Developing interest with cold prospects.
• Organizing and enriching sales pipelines.
• Organizing and documenting inside a CRM.
• Passing qualified leads to local sales and management.

Growing Existing Customers:

Will conduct their role of growing existing customers by following these primary tasks:

• Conducting customer retention activities within their territory.
• Following up on recent new closes.
• Providing feedback to local teams working with the customers.
• Assisting with upsell activities with current customers.
• Working within a team to reach customer retention and growth targets.

Success in this position will be by performing the following:

• Be coachable and trainable with a positive attitude.
• Hit and exceed weekly sales activity targets.
• Qualifying leads that turn into B2B closes (new business).
• Helping their team hit and exceed revenue targets.
• Successfully work as a valuable member of their team.

This is a salary position with a full benefit package with a stable and growing company!