Customer Success Manager, Bilingual (Spanish) (Fully Remote)

Keeper Security; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

Employer paid life insurance

Supplemental life insurance

Voluntary disability insurance

401k

PTO

Job summary

Keeper Security is seeking an Account Manager to drive sales with SMB customers in the US, engaging both Spanish- and English-speaking clients. You will manage named accounts, build strategic relationships, and close deals while coordinating renewals and cross-sells.

The role requires 1+ years in SaaS/account management, fluent bilingual skills, and strong knowledge of software integrations and implementation support. A dynamic, security-focused company culture awaits.

Qualifications

• 1+ years of experience in Account Management or SaaS Customer Success roles.
• Fluent in Spanish and English, both verbal and written.
• Strong technical knowledge of software integrations, implementation, and support.

Responsibilities

• Meet or exceed sales targets within SMB Cohort, communicating with Spanish and English speaking customers.
• Provide strong interactions with customers at Senior Management level, negotiate contract renewals, cross-sells, and upsells.
• Maintain a structured cadence with named accounts, build relationships, present solutions, and close deals.

Skills

Bilingual Spanish/English

SaaS sales

Account management

Customer success

Negotiation

Tools

Salesforce

CRM systems

Job description

• Meet or exceed sales targets within SMB Cohort, communicating with Spanish and English speaking customers.
• Provide strong interactions with customers at Senior Management level, negotiate contract renewals, cross-sells, and upsells.
• Maintain a structured cadence with named accounts, build relationships, present solutions, and close deals.

Qualifications:

• 1+ years of experience in Account Management or SaaS Customer Success roles.
• Fluent in Spanish and English, both verbal and written.
• Strong technical knowledge of software integrations, implementation, and support.
• Medical, Dental & Vision inclusive of domestic partnerships.
• Employer paid life insurance, supplemental life, and voluntary disability insurance.
• 401k (Roth/Traditional) and a generous PTO plan.

Keeper Security is a fast-growing cybersecurity software company protecting thousands of organizations and millions of people globally. It is a pioneer in zero-knowledge and zero-trust security, recognized for innovation in privileged access management, with a collaborative culture focused on excellence.