Bilingual Customer Service Specialist (Spanish/English)

Sherwin-Williams; Onalaska (WI); On-site; USD 23,000 - 26,000; Part time

Job summary

Sherwin-Williams in Onalaska, WI is seeking a part-time Customer Service Specialist to assist wholesale and retail customers, determine needs, recommend products, and process sales. You will help maintain store displays and stock, while supporting sales goals.

The role requires English and Spanish reading/writing, ability to lift up to 50 lbs, flexible hours including weekends, and prior customer service or retail experience is preferred.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English; Spanish proficiency is required.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition assigned areas.

Skills

Customer service

Retail

Bilingual English/Spanish

English writing

Education

High School diploma or GED

Job description

Sherwin-Williams in Onalaska, WI is seeking a part-time Customer Service Specialist to assist wholesale and retail customers, determine needs, recommend products, and process sales. You will help maintain store displays and stock, while supporting sales goals.

The role requires English and Spanish reading/writing, ability to lift up to 50 lbs, flexible hours including weekends, and prior customer service or retail experience is preferred.