Bilingual Paint Store Customer Specialist

Sherwin-Williams Co.; Scranton (Lackawanna County); On-site; USD 28,000 - 36,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist for Store #5645 in Scranton, PA. You will assist customers, determine needs, and present products while ensuring high levels of customer satisfaction and meeting store sales goals.

The role requires English and Spanish fluency, a valid driver’s license, and the ability to lift heavy items and work flexible hours, including evenings and weekends. This on-site position supports delivery and store operations with a focus on customer

Qualifications

• Must be 18 years of age or older.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English and Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally; be willing to work evenings and weekends.

Responsibilities

• Provide excellent sales service to customers to achieve high customer satisfaction.
• Assist customers in person and over the phone by determining needs and presenting products/services.
• Process sales transactions accurately and per store policies.
• Maintain store appearance and stock, including loading/unloading deliveries and replenishing shelves.
• Remain knowledgeable about products and offer suitable options to customers.
• Follow inventory procedures and strive to meet sales targets.

Skills

English (reading/writing)

Spanish (reading/writing)

Customer service

Cash handling

Driver's license

Lift up to 70 lbs

Flexible schedule

Education

High School diploma or GED

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist for Store #5645 in Scranton, PA. You will assist customers, determine needs, and present products while ensuring high levels of customer satisfaction and meeting store sales goals.

The role requires English and Spanish fluency, a valid driver’s license, and the ability to lift heavy items and work flexible hours, including evenings and weekends. This on-site position supports delivery and store operations with a focus on customer