Bilingual Customer Service & Paint Solutions Specialist

The Sherwin-Williams Company; Jamison (PA); On-site; USD 21,000 - 30,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to work at Store #3767 in Jamison, PA. The role focuses on assisting customers, recommending products, and completing sales with accuracy while maintaining product standards.

Candidates should be able to communicate in English and Spanish, lift up to 50 lbs, and be available for varied hours including evenings and weekends. Prior retail or paint-related experience is a plus.

Qualifications

• Must be at least 18 years old.
• Legally authorized to work in the United States without sponsorship.
• Able to read, write, comprehend, and communicate in English.
• Able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Able to lift up to 50 lbs frequently and 70 lbs occasionally.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries as needed.

Skills

Customer service

Sales

Bilingual English/Spanish

Driver's license

Education

High School diploma or GED

Tools

Tinting equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to work at Store #3767 in Jamison, PA. The role focuses on assisting customers, recommending products, and completing sales with accuracy while maintaining product standards.

Candidates should be able to communicate in English and Spanish, lift up to 50 lbs, and be available for varied hours including evenings and weekends. Prior retail or paint-related experience is a plus.