Bilingual Customer Service Specialist — Local Retail (15‑mile)

Sherwin-Williams Co.; Houston (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Sherwin-Williams Co. in Houston is seeking a Customer Service Specialist to assist customers in person, answer questions about products, and recommend the right solutions.

You will resolve issues promptly and stay up-to-date with product features while helping maintain high quality and visual standards of the store. This role involves working with both wholesale and retail customers within a 15-mile radius of Store #7454 at 2929 Chimney Rock Rd, Houston, TX 77056-5924, and contributes to

Responsibilities

• Assist wholesale and retail customers to determine their needs and recommend the right solutions.
• Answer questions about Sherwin-Williams products and provide guidance on features and usage.
• Promptly resolve customer concerns to ensure maximum client satisfaction.
• Stay up-to-date with product features and maintain quality and visual standards of products and the store.
• Strive for excellent customer service while consistently meeting the store’s sales goals.

Job description

Sherwin-Williams Co. in Houston is seeking a Customer Service Specialist to assist customers in person, answer questions about products, and recommend the right solutions.

You will resolve issues promptly and stay up-to-date with product features while helping maintain high quality and visual standards of the store. This role involves working with both wholesale and retail customers within a 15-mile radius of Store #7454 at 2929 Chimney Rock Rd, Houston, TX 77056-5924, and contributes to