Bilingual Customer Service Specialist (English/Spanish)

Uline; Braselton (GA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Paid holidays

Tuition Assistance

Job summary

Uline in Braselton, GA is hiring a Bilingual Customer Service Representative who speaks English and Spanish. You will build relationships, provide solutions and deliver legendary service using our on-site tools.

The role requires strong communication, problem-solving and the ability to handle orders, inquiries and shipping questions across phone, email and chat. Training is provided and opportunities for growth are significant.

Qualifications

• Bilingual English/Spanish required with fluent verbal and written skills.
• Excellent problem-solving, listening and communication abilities.
• Prior customer service experience is a plus; training provided.

Responsibilities

• Process orders, make product recommendations and handle inquiries via phone, email and chat.
• Answer questions on products, pricing and shipping quickly and confidently.
• Build business relationships with customers and navigate the on-site ordering system.

Skills

Bilingual (English / Spanish)

Communication skills

Problem-solving

Customer service

Active listening

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline in Braselton, GA is hiring a Bilingual Customer Service Representative who speaks English and Spanish. You will build relationships, provide solutions and deliver legendary service using our on-site tools.

The role requires strong communication, problem-solving and the ability to handle orders, inquiries and shipping questions across phone, email and chat. Training is provided and opportunities for growth are significant.