Customer Service Specialist - Growth & Training, On-Site

Uline; Braselton (GA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays

Tuition assistance

Job summary

Uline is hiring a Customer Service Representative for our Georgia branch in Braselton. You will deliver legendary service by resolving questions, processing orders, and guiding customers through pricing and shipping details using our technology tools.

The role emphasizes strong communication, problem-solving, and relationship-building with customers via phone, email, and chat. On-site shifts with clear growth opportunities and comprehensive benefits are offered.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but training will be provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert and answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem-solving

Communication skills

Customer service experience

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline is hiring a Customer Service Representative for our Georgia branch in Braselton. You will deliver legendary service by resolving questions, processing orders, and guiding customers through pricing and shipping details using our technology tools.

The role emphasizes strong communication, problem-solving, and relationship-building with customers via phone, email, and chat. On-site shifts with clear growth opportunities and comprehensive benefits are offered.