Bilingual Customer Service Specialist - English/Spanish

Uline; Kenosha (WI); Presencial; USD 36.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with match

Bonuses

Paid holidays

Tuition assistance

Descripción de la vacante

Uline in Kenosha, WI is hiring a bilingual Customer Service Representative to process orders, answer product and shipping questions, and build relationships with customers by phone, email and chat. This on-site, full-time role offers pay from $26 to $30 per hour and 24/7 operation with various shifts, plus hands-on training and growth opportunities.

Ideal candidates have a high school diploma (Bachelor's preferred), strong problem-solving and communication skills, and fluency in English and

Formación

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Bilingual (English/Spanish)—fluent in speaking and writing.
• Prior customer service experience is a plus; training provided.

Responsabilidades

• Process customer orders and handle inquiries by phone, email and chat.
• Provide product recommendations and answer pricing and shipping questions.
• Build and maintain strong customer relationships.
• Navigate the website and online ordering to assist customers.
• Ensure accurate order details and resolve issues promptly.

Conocimientos

Bilingual English/Spanish

Problem-solving

Communication

Listening

Educación

High school diploma or equivalent

Bachelor's degree preferred

Descripción del empleo

Uline in Kenosha, WI is hiring a bilingual Customer Service Representative to process orders, answer product and shipping questions, and build relationships with customers by phone, email and chat. This on-site, full-time role offers pay from $26 to $30 per hour and 24/7 operation with various shifts, plus hands-on training and growth opportunities.

Ideal candidates have a high school diploma (Bachelor's preferred), strong problem-solving and communication skills, and fluency in English and