Bilingual Customer Service & Solutions Specialist

Sherwin-Williams Co.; Town of Massena (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Generous time off package

Job summary

Sherwin Williams is seeking Customer Service Specialists to work closely with wholesale and retail customers in Massena, NY. In this role, you will determine customer needs, answer questions regarding our products, and provide the right solutions while ensuring maximum client satisfaction.

Please note that this position involves interaction with customers of all ages and may require access to sensitive information. The role offers health benefits, retirement savings, and a generous leave package that includes vacation and holidays.

Qualifications

• Strong customer service skills with a focus on client satisfaction.
• Ability to resolve customer concerns promptly and effectively.
• Knowledge of Sherwin-Williams products and services.

Responsibilities

• Work closely with customers to identify needs and recommend solutions.
• Handle customer inquiries regarding products and services.
• Maintain high visual standards of products and store.

Job description

Sherwin Williams is seeking Customer Service Specialists to work closely with wholesale and retail customers in Massena, NY. In this role, you will determine customer needs, answer questions regarding our products, and provide the right solutions while ensuring maximum client satisfaction.

Please note that this position involves interaction with customers of all ages and may require access to sensitive information. The role offers health benefits, retirement savings, and a generous leave package that includes vacation and holidays.