Bilingual Customer Service & Sales Specialist

Sherwin-Williams Co.; Lakewood (CA); On-site; USD 22,000 - 33,000; Full time

Job summary

Sherwin-Williams Co. is hiring a Customer Service Specialist for Store #1162 in Lakewood, CA. You will assist customers in person and over the phone, determine needs, and present the right product solutions while building trust and ensuring satisfaction.

The role requires English and Spanish fluency, ability to lift up to 50 lbs, and flexibility to work evenings and weekends. Prior retail/paint-supply experience is preferred; you’ll uphold high standards and support sales, deliveries, and

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.

Skills

Customer service

Bilingual English/Spanish

Sales oriented

Cash handling

Stock management

Education

High school diploma or GED

Tools

POS system

Tinting equipment

Job description

Sherwin-Williams Co. is hiring a Customer Service Specialist for Store #1162 in Lakewood, CA. You will assist customers in person and over the phone, determine needs, and present the right product solutions while building trust and ensuring satisfaction.

The role requires English and Spanish fluency, ability to lift up to 50 lbs, and flexibility to work evenings and weekends. Prior retail/paint-supply experience is preferred; you’ll uphold high standards and support sales, deliveries, and