Bilingual Customer Service & Sales Specialist

The Sherwin-Williams Company; Enola (PA); On-site; USD 17,000 - 25,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #5165 in Enola, PA to help wholesale and retail customers find products and solutions. You will answer questions, recommend appropriate products, and maintain high-quality visuals and customer service standards in the store.

You will also handle sales transactions and work toward monthly, quarterly, and yearly sales goals while ensuring customer satisfaction and loyalty.

Qualifications

• Delivers high levels of customer satisfaction through service excellence.
• Assists customers in person and over the phone by identifying needs and recommending products and services.
• Builds productive trust relationships with wholesale and retail customers.

Responsibilities

• Process sales transactions accurately and in line with store policies.
• Follow and strive to achieve sales goals on a monthly, quarterly, and yearly basis.

Skills

Customer service

Sales

Communication

Tools

POS system

Cash handling

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #5165 in Enola, PA to help wholesale and retail customers find products and solutions. You will answer questions, recommend appropriate products, and maintain high-quality visuals and customer service standards in the store.

You will also handle sales transactions and work toward monthly, quarterly, and yearly sales goals while ensuring customer satisfaction and loyalty.