Bilingual Customer Service & Sales Rep (Entry-Level)

MCI; Farmers Branch (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Paid Training

Job summary

MCI is seeking a Bilingual Customer Service & Sales Representative in Dallas, TX. You will support customers across the country with technical support, account management, and product sales. This entry-level position offers paid training, making it perfect for empathetic and tech-savvy individuals.

The ideal candidate will possess a high school diploma, communication skills, and basic proficiency in Microsoft Office. Join MCI for a rewarding career in a dynamic environment.

Qualifications

• Must be 18 years or older.
• Strong written and verbal communication skills.
• Ability to type 20+ words per minute.

Responsibilities

• Handle inbound and outbound calls, emails, and live chats professionally.
• Listen actively to understand customer needs.
• Accurately document customer interactions in CRM systems.

Skills

Communication skills

Problem-solving

Time management

Customer empathy

Technical support

Conflict resolution

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is seeking a Bilingual Customer Service & Sales Representative in Dallas, TX. You will support customers across the country with technical support, account management, and product sales. This entry-level position offers paid training, making it perfect for empathetic and tech-savvy individuals.

The ideal candidate will possess a high school diploma, communication skills, and basic proficiency in Microsoft Office. Join MCI for a rewarding career in a dynamic environment.