Bilingual Customer Service & Sales Rep – EN/ES

FieldTRUE Organic; West Sacramento (CA); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401K with company match

Professional development and training

Base pay plus commission

40% Employee Discount

Life Insurance

Health Savings Account (HSA) and FSA

40% discount on your own service with

Job summary

Farm Fresh To You is seeking a dynamic, customer-focused Bilingual Customer Service Sales Representative fluent in Spanish and English. You will be the first contact for customers, assisting with inquiries, resolving concerns, and offering products to meet needs.

You will handle calls, emails, and chats in both languages, maintain CRM records, and collaborate with internal teams to ensure satisfaction while promoting relevant offerings.

Qualifications

• Bilingual in Spanish and English (written and verbal).
• 1+ years in customer service or sales.
• Strong communication, problem-solving, and interpersonal skills.
• Proficient with computers and CRM software.

Responsibilities

• Handle inbound and outbound calls, emails, and chats in both Spanish and English.
• Provide product/service information, resolve issues, and ensure customer satisfaction.
• Identify customer needs and recommend appropriate products or services.
• Maintain accurate records of customer interactions and transactions in the CRM system.

Skills

Bilingual: Spanish & English

Customer service

Sales

Communication skills

Problem solving

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

CRM software

Job description

Farm Fresh To You is seeking a dynamic, customer-focused Bilingual Customer Service Sales Representative fluent in Spanish and English. You will be the first contact for customers, assisting with inquiries, resolving concerns, and offering products to meet needs.

You will handle calls, emails, and chats in both languages, maintain CRM records, and collaborate with internal teams to ensure satisfaction while promoting relevant offerings.