Bilingual Customer Service Rep: Spanish & English

Austin Community College; McAllen (TX); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Performance bonus opportunities

Health benefits package

Tuition reimbursement

Job summary

Austin Community College is seeking a dedicated customer service representative to provide exceptional support to our clients. You will engage with customers, answering their queries and aiding in issue resolution.

The ideal candidate is bilingual in English and Spanish, possesses at least 6 months of customer service experience, and has a high school diploma or equivalent. Starting wage is $18 per hour with additional bonuses available, and benefits include PTO and tuition reimbursement.

Qualifications

• 6 months or more of customer service experience.
• Computer experience is required.
• Ability to recognize and apply product or service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to resolve customer issues.

Skills

Bilingual in English and Spanish

Customer service experience

Product knowledge application

Computer experience

Education

High school diploma or equivalent

Job description

Austin Community College is seeking a dedicated customer service representative to provide exceptional support to our clients. You will engage with customers, answering their queries and aiding in issue resolution.

The ideal candidate is bilingual in English and Spanish, possesses at least 6 months of customer service experience, and has a high school diploma or equivalent. Starting wage is $18 per hour with additional bonuses available, and benefits include PTO and tuition reimbursement.