Customer Experience Pro — Growth & Bonus Opportunities

Austin Community College; Duluth (GA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Performance bonus opportunities

Healthy benefits package

Tuition reimbursement

Job summary

Austin Community College is looking for a customer service professional who is passionate about helping others and enhancing customer experiences. In this role, you will answer customer inquiries, conduct research to resolve issues, and provide exceptional service.

Ideal candidates have at least 6 months of customer service experience and a high school diploma. The position offers a supportive environment and base wage starting at $18 per hour plus performance bonuses, along with a comprehensive benefits package.

Qualifications

• 6 months or more of customer service experience.
• Ability to recognize, apply, and explain product or service knowledge.
• High-speed internet (> 25mbps) may be required.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers' issues.

Skills

Customer service experience

Product knowledge

Computer experience

Education

High school diploma or equivalent

Job description

Austin Community College is looking for a customer service professional who is passionate about helping others and enhancing customer experiences. In this role, you will answer customer inquiries, conduct research to resolve issues, and provide exceptional service.

Ideal candidates have at least 6 months of customer service experience and a high school diploma. The position offers a supportive environment and base wage starting at $18 per hour plus performance bonuses, along with a comprehensive benefits package.