Bilingual Customer Service Pro (Spanish–English)

Southern Arkansas University; McAllen (TX); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Performance bonus opportunities

Health and wellness incentives

Tuition reimbursement

PTO

Job summary

Southern Arkansas University is seeking a dedicated customer service representative to connect with customers and resolve their issues promptly. This role requires bilingual proficiency in English and Spanish, as well as a minimum of 6 months experience in customer service.

The position offers a starting wage of $18 per hour, with additional performance bonuses and a comprehensive benefits package, including PTO and tuition reimbursement. You'll be part of a supportive team focused on delivering exceptional customer experiences.

Qualifications

• 6 months or more of customer service experience required.
• Bilingual in English and Spanish is a must.
• High school diploma or equivalent is mandatory.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve issues.

Skills

Bilingual in English and Spanish

Customer service experience

Computer experience

Education

High school diploma or equivalent

Job description

Southern Arkansas University is seeking a dedicated customer service representative to connect with customers and resolve their issues promptly. This role requires bilingual proficiency in English and Spanish, as well as a minimum of 6 months experience in customer service.

The position offers a starting wage of $18 per hour, with additional performance bonuses and a comprehensive benefits package, including PTO and tuition reimbursement. You'll be part of a supportive team focused on delivering exceptional customer experiences.