Bilingual Customer Service Rep – In-Store Payments

CCF Family of Brands; Tucson (AZ); Hybride; USD 50 971 000 - 59 237 000; Plein temps

Avantages offerts par ce poste

Paid training

Learning management system

Cross-brand opportunities

Leadership development program

401(k) and Roth 401(k)

Medical insurance

Paid time off

Casual dress code

Résumé du poste

CheckSmart in Tucson, AZ, is seeking a Customer Service Representative (Bilingual) to help the community access financial solutions with accuracy and care. You will handle transactions, support customers, and grow through cross-brand opportunities.

You’ll receive hands-on training, a broad benefits package, and opportunities for advancement in a fast-growing company. This role requires in-person, full-time hours including weekends.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication.
• Meticulous attention to detail and data entry accuracy.
• Willingness to work full-time, including weekends.
• Bilingual (English/Spanish) is a plus.

Responsabilités

• Build relationships with customers to drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in POS system with precision.
• Assist in customer account management and payments processing.
• Participate in on-site and community events as needed.

Connaissances

Verbal communication

Written communication

Attention to detail

Data entry

Customer service

Formation

High school diploma or equivalent

Outils

POS system

Microsoft Office

CRM systems

Description du poste

CheckSmart in Tucson, AZ, is seeking a Customer Service Representative (Bilingual) to help the community access financial solutions with accuracy and care. You will handle transactions, support customers, and grow through cross-brand opportunities.

You’ll receive hands-on training, a broad benefits package, and opportunities for advancement in a fast-growing company. This role requires in-person, full-time hours including weekends.