Bilingual CSR in-Store Financial Services

CCF Family of Brands; Mesa (AZ); Hybrid; USD 37,000 - 40,000; Full time

Benefits offered by this job

Paid on-the-job training

Education Reimbursement Program

401(k) with company match

Life and AD&D Insurance

Paid time off

Job summary

Speedy Cash in Mesa, AZ is seeking a Customer Service Representative (Bilingual) to help customers access financial solutions and provide an excellent in-store experience. You will process transactions, support growth across the brand family, and participate in ongoing training.

This entry-level position offers hands-on coaching, a fast-paced environment, and opportunities for advancement within a high-performance company.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Background check required and conducted in accordance with applicable law.
• Ability to meet the physical demands, including long standing and lifting up to 25 pounds.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services.
• Enter and maintain customer information into a POS system with precision.
• Build new business by completing daily call campaigns.
• Assist in customer account management and collections by accepting payments.
• Participate in on-site events and maintain store appearance.
• Ensure store security procedures and cash handling procedures are followed.
• Maintain compliance with company policies and local laws.

Skills

Communication skills

Attention to detail

Data entry

POS system proficiency

Microsoft Office

Phone usage

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Speedy Cash in Mesa, AZ is seeking a Customer Service Representative (Bilingual) to help customers access financial solutions and provide an excellent in-store experience. You will process transactions, support growth across the brand family, and participate in ongoing training.

This entry-level position offers hands-on coaching, a fast-paced environment, and opportunities for advancement within a high-performance company.