Bilingual CSR: In-Store Financial Services Pro

Community Choice Financial Family of Brands; Mesa (AZ); On-site; USD 44,359,000 - 60,201,000; Full time

Benefits offered by this job

Paid training

Comprehensive benefits package

401(k) with company match

Career advancement opportunities

Job summary

Speedy Cash in Mesa, AZ is seeking a Customer Service Representative (Bilingual) to help customers access fast financial solutions. You will process transactions, assist with check cashing, money transfers, and customer payments while delivering friendly, in-store service.

This entry-level role includes hands-on training, opportunities for advancement, and a comprehensive benefits package. You’ll work full-time, indoors, with a casual dress code and potential to move within the brand network

Qualifications

• High school diploma or equivalent is required.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous attention to detail and accurate data entry.

Responsibilities

• Connect with customers to build lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services.
• Enter and maintain customer information precisely into the POS system.
• Engage in on-site store activities and community events.

Skills

Communication skills

Data entry accuracy

Customer service

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Speedy Cash in Mesa, AZ is seeking a Customer Service Representative (Bilingual) to help customers access fast financial solutions. You will process transactions, assist with check cashing, money transfers, and customer payments while delivering friendly, in-store service.

This entry-level role includes hands-on training, opportunities for advancement, and a comprehensive benefits package. You’ll work full-time, indoors, with a casual dress code and potential to move within the brand network