Bilingual Customer Service Specialist - Financial Services

PLS; Tucson (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

A leading financial services provider is seeking Customer Service Representatives in Tucson, AZ to be the primary point of contact for customers and provide outstanding service. Responsibilities include educating customers on products, maintaining compliance with regulations, and resolving complaints. Ideal candidates should have customer service experience and possess strong attention to detail, along with the ability to work flexible hours. Bilingual English/Spanish is a plus. This position offers various benefits including medical, vacation, and training opportunities.

Qualifications

• Previous customer service experience in hospitality, financial services, retail, or restaurant preferred.
• Ability to work flexible hours including mornings, evenings, weekends, and holidays.
• Fluency in English is required.

Responsibilities

• Provide outstanding customer service to ensure repeat business.
• Educate customers on products and services.
• Ensure compliance with regulations.
• Maintain a balanced cash drawer.
• Resolve customer complaints or refer them to the Store Manager.

Skills

Customer engagement

Attention to detail

Multi-tasking

Integrity

Bilingual English/Spanish

Job description

A leading financial services provider is seeking Customer Service Representatives in Tucson, AZ to be the primary point of contact for customers and provide outstanding service. Responsibilities include educating customers on products, maintaining compliance with regulations, and resolving complaints. Ideal candidates should have customer service experience and possess strong attention to detail, along with the ability to work flexible hours. Bilingual English/Spanish is a plus. This position offers various benefits including medical, vacation, and training opportunities.