Bilingual Customer Service Specialist — Growth & Impact

CCF Family of Brands; Phoenix (AZ); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Paid training

Learning modules

Cross-brand opportunities

Key Holder Program

Performance-based advancement

Educational reimbursement

Health insurance options

401(k) with company match

Life and AD&D insurance

Discount marketplace

Paid time off

Job summary

Speedy Cash is seeking a Customer Service Representative (Bilingual) in Phoenix. You will assist customers with in-store transactions, provide friendly service, and support community-based financial solutions.

This entry-level role offers paid training, cross-brand opportunities, and growth through performance-based advancement while maintaining a full-time schedule. Valid driver's license and flexible availability are a plus.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills with a professional demeanor.
• Meticulous attention to detail and ability to accurately enter data.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision into a POS system.
• Build new business by completing daily call campaigns.

Skills

Customer service

Verbal & written communication

POS system

Microsoft Office

Attention to detail

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

POS terminal

MS Office

Job description

Speedy Cash is seeking a Customer Service Representative (Bilingual) in Phoenix. You will assist customers with in-store transactions, provide friendly service, and support community-based financial solutions.

This entry-level role offers paid training, cross-brand opportunities, and growth through performance-based advancement while maintaining a full-time schedule. Valid driver's license and flexible availability are a plus.