Bilingual Customer Service Rep I - Growth & Benefits

Van Horn Automotive Group; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

5 day workweek

No Sundays

Paid Training

Volunteer time

Employee discounts

ESOP

Community involvement

Referral program

Holiday parties

Job summary

Van Horn Latino is seeking a driven Bilingual Customer Service Representative in Milwaukee to assist customers across internet, phone, chat, and text channels. You will answer questions about vehicles, schedule sales appointments, and follow up by phone, while maintaining accurate customer data in our system.

The role emphasizes Spanish and English bilingual support, friendly service, and building lasting relationships with customers in a fast-paced environment.

Qualifications

• Bilingual in Spanish and English, both spoken and written.
• High School Diploma or equivalent.
• Valid driver's license.
• Some college experience preferred.

Responsibilities

• Respond to internet, phone, chat and text inquiries.
• Assist customers with questions about vehicles of interest.
• Generate and coordinate sales appointments.
• Follow up with customers by phone.
• Enter and maintain customer information in our database.
• Maintain positive relationships with customers.
• Provide bilingual customer support in Spanish and English.

Skills

Bilingual

Customer service

Communication

Data entry

Education

High School diploma

Job description

Van Horn Latino is seeking a driven Bilingual Customer Service Representative in Milwaukee to assist customers across internet, phone, chat, and text channels. You will answer questions about vehicles, schedule sales appointments, and follow up by phone, while maintaining accurate customer data in our system.

The role emphasizes Spanish and English bilingual support, friendly service, and building lasting relationships with customers in a fast-paced environment.