Bilingual Customer Service Representative I

Van-Horn-Automotive-Group; Milwaukee (WI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Generous paid time off policy

5 day workweek

No Sundays

Paid Training

Volunteer time off

Employee discounts on vehicles, parts,

Employee Stock Ownership Program

Professional work environment

Promote from within

Community involvement

Employee referral program

Holiday parties and events

Job summary

Van Horn Latino is seeking a Bilingual Customer Service Representative in Milwaukee to assist customers via internet, phone, chat and text while addressing questions about vehicles of interest.

You will generate and coordinate sales appointments, follow up by phone, and maintain customer data. The role requires strong organization, reliability, and bilingual communication in Spanish and English, in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• Valid driver's license.
• Bilingual in Spanish and English, both verbally and in writing.
• Some college experience or graduate.
• Previous customer service experience is preferred but not required.
• Must be organized, reliable, and able to work in a fast-paced environment.

Responsibilities

• Respond to internet, phone, chat and text inquiries.
• Assist customers with questions about vehicles of interest.
• Generate and coordinate sales appointments.
• Follow up with customers by phone.
• Enter and maintain customer information in our database.
• Maintain positive relationships with customers.
• Provide bilingual customer support in Spanish and English.

Skills

Bilingual Spanish-English

Organized

Reliable

Driver's license

Education

High School Diploma or equivalent

Some college experience or graduate

Job description

COME JOIN US!

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Admin Milwaukee, WI, US

4 days ago Requisition ID: 3084

Van Horn Latino has an excellent opportunity for a Bilingual Customer Service Representative!

The Customer Service Representative will assist with enhancing customer satisfaction, increasing sales opportunities, and building meaningful custom er relationships.

If you are dedicated to providing an outstanding customer experience, are bilingual in Spanish, and want to work with a great team, we invite you to apply!

Why work as a Bilingual Customer Service Representative at Van Horn:

• Generous paid time off policy including vacation, personal days, and holidays
• 5 day workweek!
• No Sundays!
• Paid Training
• Paid volunteer time: 16 hours of paid time off annually to volunteer for organizations of your choice
• Employee discounts on vehicles, parts, and service
• Employee Stock Ownership Program (ESOP)
• Professional work environment
• Promote from within culture
• Community involvement
• Employee referral program
• Holiday parties, brewer game, summer picnic & more!

Job Duties:

• Respond to internet, phone, chat and text inquiries
• Assist customers with questions about vehicles of interest
• Generate and coordinate sales appointments
• Follow up with customers by phone
• Enter and maintain customer information in our database
• Maintain positive relationships with customers
• Provide bilingual customer support in Spanish and English

Qualifications:

• High School Diploma or equivalent
• Valid driver's license
• Bilingual in Spanish and English, both verbally and in writing
• Some college experience or graduate
• Previous customer service experience is preferred but not required
• Must be organized, reliable, and able to work in a fast-paced environment