Bilingual Customer Service Representative I

Van Horn Automotive Group Inc; Milwaukee (WI); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Generous paid time off

5 day workweek

No Sundays

Paid Training

Volunteer time

Employee discounts

ESOP

Professional work environment

Promote from within

Community involvement

Employee referral program

Holiday parties

Descrizione del lavoro

Van Horn Automotive Group Inc in Milwaukee is hiring a Bilingual Customer Service Representative to assist customers, respond to inquiries, and coordinate sales appointments. The role supports Spanish and English speakers, delivering a high-quality experience.

The position offers a full-time schedule with training and growth opportunities within a team-driven, community-focused environment. A high school diploma and strong communication skills are required.

Competenze

• Bilingual in Spanish and English with strong written and spoken communication.
• Prior customer service experience preferred but not required.
• Must be organized, reliable, and able to work in a fast-paced environment.

Mansioni

• Respond to internet, phone, chat and text inquiries.
• Assist customers with questions about vehicles of interest.
• Generate and coordinate sales appointments.
• Follow up with customers by phone.
• Enter and maintain customer information in our database.
• Maintain positive relationships with customers.
• Provide bilingual customer support in Spanish and English.

Conoscenze

Bilingual Spanish/English

Customer service

Organized

Reliable

Formazione

High School Diploma or equivalent

Some college experience

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Admin Milwaukee, WI, US

COME JOIN US!

Van Horn Latino has an excellent opportunity for a Bilingual Customer Service Representative!

The Customer Service Representative will assist with enhancing customer satisfaction, increasing sales opportunities, and building meaningful custom er relationships.

If you are dedicated to providing an outstanding customer experience, are bilingual in Spanish, and want to work with a great team, we invite you to apply!

Why work as a Bilingual Customer Service Representative at Van Horn:

• Generous paid time off policy including vacation, personal days, and holidays
• 5 day workweek!
• No Sundays!
• Paid Training
• Paid volunteer time: 16 hours of paid time off annually to volunteer for organizations of your choice
• Employee discounts on vehicles, parts, and service
• Employee Stock Ownership Program (ESOP)
• Professional work environment
• Promote from within culture
• Community involvement
• Employee referral program
• Holiday parties, brewer game, summer picnic & more!

Job Duties:

• Respond to internet, phone, chat and text inquiries
• Assist customers with questions about vehicles of interest
• Generate and coordinate sales appointments
• Follow up with customers by phone
• Enter and maintain customer information in our database
• Maintain positive relationships with customers
• Provide bilingual customer support in Spanish and English

Qualifications:

• High School Diploma or equivalent
• Valid driver’s license
• Bilingual in Spanish and English, both verbally and in writing
• Some college experience or graduate
• Previous customer service experience is preferred but not requiredMust be organized, reliable, and able to work in a fast-paced environment