Bilingual Customer Service Rep — Growth & Training (On-Site)

Uline; Jefferson (GA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Paid holidays

Tuition Assistance Program

Job summary

Uline Georgia seeks a bilingual Customer Service Representative to build relationships, provide solutions, and deliver legendary service. This full-time, on-site role offers strong training and growth opportunities within a family-owned company.

The position involves handling orders, answering questions, and guiding customers through online ordering. Fluency in English/Spanish is required, with a high school diploma and eagerness to learn.

Qualifications

• High school diploma or equivalent; bachelor's degree preferred.
• Bilingual English/Spanish; verbal and written fluency required.
• Strong problem-solving and communication skills; eager to learn.

Responsibilities

• Process customer orders, make product recommendations and handle inquiries using company technology.
• Answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers via phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Bilingual English/Spanish

Problem-solving

Listening

Communication

Education

High school diploma

Bachelor's degree preferred

Job description

Uline Georgia seeks a bilingual Customer Service Representative to build relationships, provide solutions, and deliver legendary service. This full-time, on-site role offers strong training and growth opportunities within a family-owned company.

The position involves handling orders, answering questions, and guiding customers through online ordering. Fluency in English/Spanish is required, with a high school diploma and eagerness to learn.