Bilingual Customer Service Rep (EN/ES) – Growth & Benefits

Uline; Gainesville (GA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance with 401(k) match

Tuition Assistance Program

Paid holidays and generous PTO

Bonus programs

Job summary

Uline is hiring a bilingual Customer Service Representative for our Georgia branch. The role involves handling orders, answering product and shipping questions, and building lasting customer relationships, across phone, email and chat on-site in Braselton, GA.

We offer strong training and opportunities for growth in a family-owned company. Requirements include a high school diploma (Bachelor’s preferred), excellent problem-solving and communications skills, and fluent English/Spanish

Qualifications

• Bilingual fluency in English and Spanish, both written and verbal.
• Excellent problem-solving, listening, and communication skills.
• Willingness to learn and training provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using company systems.
• Provide product, pricing and shipping information accurately and confidently.
• Build business relationships with customers via phone, email, and chat.
• Understand customer needs and recommend Uline solutions accordingly.
• Assist customers in navigating Uline's website and online ordering.

Skills

Bilingual English/Spanish

Education

High School Diploma

Bachelor’s degree preferred

Job description

Uline is hiring a bilingual Customer Service Representative for our Georgia branch. The role involves handling orders, answering product and shipping questions, and building lasting customer relationships, across phone, email and chat on-site in Braselton, GA.

We offer strong training and opportunities for growth in a family-owned company. Requirements include a high school diploma (Bachelor’s preferred), excellent problem-solving and communications skills, and fluent English/Spanish