Bilingual Customer Service Rep — Growth On-Site Training

Uline; Athens (GA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Tuition Assistance Program

Paid holidays and generous PTO

Job summary

Uline, a family-owned distributor, seeks a Bilingual Customer Service Representative to build relationships and deliver legendary service. On-site, full-time roles with varied shifts and growth opportunities are available at our Georgia location.

You’ll use world-class technology to answer product, pricing and shipping questions, handle orders, and support customers over phone, email and chat. Training is comprehensive and ongoing.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Bilingual (English / Spanish) - fluent in both verbal and written forms.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Bilingual English/Spanish

Problem-solving

Communication

Listening

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned distributor, seeks a Bilingual Customer Service Representative to build relationships and deliver legendary service. On-site, full-time roles with varied shifts and growth opportunities are available at our Georgia location.

You’ll use world-class technology to answer product, pricing and shipping questions, handle orders, and support customers over phone, email and chat. Training is comprehensive and ongoing.