Bilingual Customer Service Rep - Grow Your Career

Uline; Jefferson (GA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Paid holidays & generous PTO

Tuition Assistance Program

Job summary

Uline in Braselton, GA is hiring a Bilingual Customer Service Representative. This on-site, full-time role focuses on building customer relationships, providing solutions, and delivering legendary service using our world-class tools.

You will process orders, answer product and shipping questions, and support customers via phone, email and chat. English/Spanish bilinguals with strong communication and problem-solving skills are encouraged, with training provided and growth opportunities.

Qualifications

• High school diploma or equivalent; bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!
• Bilingual (English / Spanish) - fluent in both verbal and written forms.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Customer service

Bilingual English/Spanish

Problem solving

Communication

Education

High school diploma

Bachelor's degree preferred

Job description

Uline in Braselton, GA is hiring a Bilingual Customer Service Representative. This on-site, full-time role focuses on building customer relationships, providing solutions, and delivering legendary service using our world-class tools.

You will process orders, answer product and shipping questions, and support customers via phone, email and chat. English/Spanish bilinguals with strong communication and problem-solving skills are encouraged, with training provided and growth opportunities.