Bilingual Customer Service Specialist – On-Site

Uline; Braselton (GA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Complete health insurance coverage

401(k) with 6% employer match

Paid holidays and generous paid time 0

Tuition Assistance Program

Job summary

Uline, Braselton, GA, is hiring a Bilingual Customer Service Representative to build relationships, provide solutions and deliver legendary service on-site. Join a family-owned company with strong training and tools set up for long-term career success.

You will process orders by phone, email and chat, become a product and solutions expert, and help customers navigate our website and ordering system. The role offers on-site shifts, growth opportunities and benefits starting day one.

Qualifications

• High school diploma or equivalent; bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.
• Bilingual in English and Spanish; fluent written and verbal.

Responsibilities

• Process customer orders and handle inquiries using world-class technology.
• Be a product and solutions expert; answer product, pricing, and shipping questions quickly.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Problem-solving

Education

High school diploma

Bachelor's degree preferred

Job description

Uline, Braselton, GA, is hiring a Bilingual Customer Service Representative to build relationships, provide solutions and deliver legendary service on-site. Join a family-owned company with strong training and tools set up for long-term career success.

You will process orders by phone, email and chat, become a product and solutions expert, and help customers navigate our website and ordering system. The role offers on-site shifts, growth opportunities and benefits starting day one.