Bilingual Customer Service Rep — Spanish/English, On-Site

Uline; Braselton, Northern (GA, KY); Hybrid; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Paid holidays

Tuition assistance

On-site facilities

Job summary

Uline is hiring a Full-Time Bilingual Customer Service Representative at the Georgia branch in Braselton. The role focuses on fast, friendly customer service, handling orders, and providing product recommendations using our advanced technology.

Responsibilities include assisting customers via phone, email, and chat, resolving questions on products, pricing, and shipping, and building long-term relationships. On-site shifts with competitive benefits and growth opportunities are offered.

Qualifications

• Bilingual (English/Spanish) fluent in verbal and written forms.
• Excellent problem-solving and listening skills.
• Strong communication abilities essential for customer interactions.

Responsibilities

• Process customer orders, make product recommendations and handle inquiries using company systems.
• Provide product and pricing information and answer shipping questions.
• Build relationships via phone, email, and chat to understand customer needs.

Skills

Bilingual English Spanish

Problem solving

Communication skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline is hiring a Full-Time Bilingual Customer Service Representative at the Georgia branch in Braselton. The role focuses on fast, friendly customer service, handling orders, and providing product recommendations using our advanced technology.

Responsibilities include assisting customers via phone, email, and chat, resolving questions on products, pricing, and shipping, and building long-term relationships. On-site shifts with competitive benefits and growth opportunities are offered.