Bilingual Customer Service Rep — Fast, Friendly Growth (On-site)

Uline; Buford (GA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match (starts day one)

Bonus programs

Paid holidays and generous PTO

Tuition Assistance Program

Job summary

Uline in Braselton, GA is seeking a full-time Bilingual Customer Service Representative to build customer relationships and deliver legendary service. You’ll process orders, answer questions on product, pricing, and shipping, and help customers navigate our website using on-site tools.

Fluency in English and Spanish, a high school diploma or equivalent, and a can-do attitude are required. We offer best-in-class training, growth opportunities, and solid benefits to support your long-term career

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Bilingual (English/Spanish) fluent in both verbal and written forms.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but training is provided.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; we’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem solving

Communication

Bilingual English/Spanish

Willingness to learn

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Uline in Braselton, GA is seeking a full-time Bilingual Customer Service Representative to build customer relationships and deliver legendary service. You’ll process orders, answer questions on product, pricing, and shipping, and help customers navigate our website using on-site tools.

Fluency in English and Spanish, a high school diploma or equivalent, and a can-do attitude are required. We offer best-in-class training, growth opportunities, and solid benefits to support your long-term career