Bilingual Customer Service Pro — Spanish & English

Sherwin-Williams; Hobe Sound (FL); On-site; USD 26,000 - 38,000; Full time

Job summary

Sherwin Williams in Florida is seeking a Customer Service Specialist to assist customers in person and by phone, determine needs, present products, and process transactions in a fast-paced retail setting.

Responsibilities include building trust with wholesale and retail customers, maintaining inventory and displays, tinting products as needed, and supporting timely deliveries while meeting sales goals. Multilingual capability is valued.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive relationships with wholesale and retail customers.
• Process sales transactions accurately and according to policies and procedures.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain precise work order files and formulas.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist deliveries as needed.
• Remain knowledgeable on products and discuss available options.

Skills

Customer service

Bilingual English/Spanish

Communication

Education

High School diploma or GED

Job description

Sherwin Williams in Florida is seeking a Customer Service Specialist to assist customers in person and by phone, determine needs, present products, and process transactions in a fast-paced retail setting.

Responsibilities include building trust with wholesale and retail customers, maintaining inventory and displays, tinting products as needed, and supporting timely deliveries while meeting sales goals. Multilingual capability is valued.