Bilingual Customer Service Pro - Health Benefits

Sherwin--william; Medford (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Parental leave

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to work at Store #5365 in Medford, MA. You will help wholesale and retail customers by identifying their needs, answering questions about products, and recommending the best solutions.

The role emphasizes prompt issue resolution and maintaining product quality and store presentation. You will contribute to achieving the store's sales goals and stay current on product features to deliver excellent customer service in a fast-paced retail

Responsibilities

• Determine customers' needs and answer questions about Sherwin-Williams products.
• Recommend the right solutions to wholesale and retail customers.
• Promptly resolve customer concerns and ensure maximum client satisfaction.
• Stay up-to-date with product features and maintain high quality and visual standards of products and store.
• Contribute to meeting the store's sales goals.

Job description

Sherwin-Williams is seeking a Customer Service Specialist to work at Store #5365 in Medford, MA. You will help wholesale and retail customers by identifying their needs, answering questions about products, and recommending the best solutions.

The role emphasizes prompt issue resolution and maintaining product quality and store presentation. You will contribute to achieving the store's sales goals and stay current on product features to deliver excellent customer service in a fast-paced retail