Bilingual Customer Service Pro (English/Spanish) Growth

Uline; Easton (Northampton County); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Paid holidays

Tuition Assistance Program

Bonus programs

Job summary

Uline, a family-owned leading distributor, is hiring a Bilingual Customer Service Representative in Allentown, PA. You will build customer relationships, answer product, pricing, and shipping questions, and provide solutions with confidence.

We offer extensive on-the-job training, a stable company, and strong growth potential. This on-site role emphasizes fast, friendly, and customer-focused service with comprehensive benefits and multiple bonus programs.

Qualifications

• High school diploma or equivalent is required; bachelor's degree preferred.
• Bilingual fluency in English and Spanish is required.
• Strong problem-solving, listening, and communication skills.
• Willingness to learn and be trained in customer service.

Responsibilities

• Process customer orders and inquiries via phone, email, and chat.
• Provide product recommendations and pricing information.
• Build and maintain relationships with customers to deliver legendary service.
• Understand customer needs and suggest Uline's best solutions.
• Assist customers with navigating Uline's website and online ordering.

Skills

Bilingual (English/Spanish)

Customer service

Communication

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned leading distributor, is hiring a Bilingual Customer Service Representative in Allentown, PA. You will build customer relationships, answer product, pricing, and shipping questions, and provide solutions with confidence.

We offer extensive on-the-job training, a stable company, and strong growth potential. This on-site role emphasizes fast, friendly, and customer-focused service with comprehensive benefits and multiple bonus programs.