Bilingual Customer Service & Payments Specialist

CCF Family of Brands; Garland (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

On-the-job training

Learning management system access

Cross-brand transfer opportunities

Educational reimbursement

401(k) retirement plan

Job summary

Speedy Cash in Garland, TX is seeking a Customer Service Representative (Bilingual) to assist customers with transactions and provide outstanding in-store service. You will build relationships, process cash-related transactions, and promote financial services in a fast-paced environment.

The role offers hands-on training, career development, and a supportive team while you grow within a nationwide brand. This is a full-time, in-person position with weekend availability.

Qualifications

• A high school diploma or equivalent.
• Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision and integrity into a POS system.
• Build new business by completing daily call campaigns.
• Assist in customer account management and collections by accepting payments and managing customer appointments.
• Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.
• Uphold compliance with Company policies and applicable laws and regulations.
• Engage in ongoing training and stay current on product and process changes.
• Work a full‑time in-person schedule, including weekends.

Skills

Bilingual (English/Spanish)

Excellent communication

Data entry accuracy

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Speedy Cash in Garland, TX is seeking a Customer Service Representative (Bilingual) to assist customers with transactions and provide outstanding in-store service. You will build relationships, process cash-related transactions, and promote financial services in a fast-paced environment.

The role offers hands-on training, career development, and a supportive team while you grow within a nationwide brand. This is a full-time, in-person position with weekend availability.