Bilingual Store Manager: Customer Success & Growth

CCF Family of Brands; Garland (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand career opportunities

Key holder program for promotion

Performance-based advancement

Educational reimbursement

Medical insurance options with HSA/FSA

401(k) and Roth 401(k) match

Life/AD&D insurance

Voluntary benefits suite

Employee assistance program and mental

Exclusive retailer discounts

Paid time off starting at 12 days

Job summary

Speedy Cash Garland, TX seeks a bilingual Subgerente de tienda to lead daily store operations. You will guide customer interactions, process transactions, and support the team in a fast-paced environment.

The role requires Spanish/English fluency, a high school diploma, and prior customer service or supervisory experience. Enjoy training, cross-brand opportunities, and a competitive benefits package.

Qualifications

• High school diploma or equivalent.
• Bilingual Spanish/English is essential for customer interaction.
• Minimum one year in customer service, sales, or retail.

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions and process loan/pawn applications and check cashing.
• Complete daily call campaigns to market services and build new business.
• Oversee account management and recovery processes while maintaining customer service focus.

Skills

Bilingual Spanish/English

Verbal & Written Communication

Customer Service Experience

Supervisory Experience

POS System Proficiency

Microsoft Office Proficiency

Age 18+

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Speedy Cash Garland, TX seeks a bilingual Subgerente de tienda to lead daily store operations. You will guide customer interactions, process transactions, and support the team in a fast-paced environment.

The role requires Spanish/English fluency, a high school diploma, and prior customer service or supervisory experience. Enjoy training, cross-brand opportunities, and a competitive benefits package.