In-Store Customer Service & Growth Specialist

CCF Family of Brands; Fort Worth (TX); Presencial; USD 42.981.000 - 49.594.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid on-the-job training

Learning management system access

Cross-brand training across 11 brands

Educational reimbursement

Medical insurance options

401(k) with company match

Life and AD&D insurance

Disability insurance

Paid time off starting at 12 days

Casual dress code

Descripción de la vacante

Speedy Cash in Fort Worth, TX is hiring a Customer Service Representative to handle in-store transactions, assist customers with financial services, and maintain data in the POS system. The role emphasizes accuracy, customer service, and community engagement in a fast-paced retail environment.

Training is provided, with opportunities for advancement across the CCFFamily of Brands. A full-time schedule includes weekends, with benefits and a supportive team culture.

Formación

• High school diploma or equivalent.
• Excellent verbal and written communication with customers.
• Meticulous attention to detail and accurate data entry.
• Proficiency with phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years old (19 in Alabama).
• Background check required; checks conducted by law.
• Physical demands include standing long hours and lifting up to 25 pounds.

Responsabilidades

• Connect with customers to build relationships and drive repeat business.
• Review, validate, and process customer transactions accurately.
• Maximize customer success by offering financial services that fit their lifestyle.
• Enter and maintain customer data in the POS system with precision.
• Support daily call campaigns and community events as needed.
• Manage in-store duties, security procedures, and store appearance.

Conocimientos

Communication skills

Data entry

POS system experience

Microsoft Office

Customer service orientation

Educación

High school diploma or equivalent

Herramientas

POS system

Microsoft Office

Descripción del empleo

Speedy Cash in Fort Worth, TX is hiring a Customer Service Representative to handle in-store transactions, assist customers with financial services, and maintain data in the POS system. The role emphasizes accuracy, customer service, and community engagement in a fast-paced retail environment.

Training is provided, with opportunities for advancement across the CCFFamily of Brands. A full-time schedule includes weekends, with benefits and a supportive team culture.