Bilingual Customer Service Associate (On-Site Admin)

PREMIER Bankcard, LLC in; Watertown (SD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision coverage

PTO & Sick Pay

401(k) matching

Volunteer hours

Wellness program

Employee parties

Job summary

PREMIER Bankcard in Watertown, SD is seeking a Customer Service Associate (Administrative) to handle inbound calls about products and services, uphold policies, and ensure customer satisfaction with a professional demeanor.

This on-site role offers paid training, a starting wage of $17.25–$19.15 per hour with incentives, full benefits for 20+ hours, and opportunities for advancement within a supportive team.

Qualifications

• Answer inbound calls about our products and services.
• Understand policies and procedures used for daily operations.
• Take accountability for customer satisfaction with a highly professional demeanor.
• Demonstrate a strong phone presence while assisting those with less than perfect credit.
• Achieve high satisfaction on customer surveys.

Responsibilities

• Answer inbound calls about our products and services.
• Understand policies and procedures used for daily operations.
• Take accountability for customer satisfaction with a highly professional demeanor.
• Demonstrate a strong phone presence while assisting those with less than perfect credit.
• Achieve high satisfaction on customer surveys.
• Participate in team meetings.

Skills

Bilingual English/Spanish

Job description

PREMIER Bankcard in Watertown, SD is seeking a Customer Service Associate (Administrative) to handle inbound calls about products and services, uphold policies, and ensure customer satisfaction with a professional demeanor.

This on-site role offers paid training, a starting wage of $17.25–$19.15 per hour with incentives, full benefits for 20+ hours, and opportunities for advancement within a supportive team.