Bilingual Customer Service & Admin Assistant

Affordable Homes of South Texas, Inc.; McAllen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Affordable Homes of South Texas, Inc. is seeking a Customer Service Representative - Admin to deliver high-quality service to visitors and callers.

The role handles loan payments, clerical tasks, and provides general information about programs while supporting daily office operations. The position requires a high school diploma or GED, 2+ years in customer service and clerical duties, bilingual English/Spanish, and proficiency with Word, Excel, and Outlook.

Qualifications

• High school diploma or GED.
• 2+ years in customer service and clerical duties.
• Bilingual in English and Spanish.
• Experience with Microsoft Word, Excel, Outlook.

Responsibilities

• Deliver high-quality customer service to individuals who come in or call.
• Provide general information about AHSTI’s programs.
• Receive and post loan payments and reconcile cash drawer daily.
• Sort and distribute incoming mail.
• Provide administrative support as needed.
• Maintain inventory and stock of office supplies.

Skills

Bilingual English/Spanish

Customer service

Clerical duties

MS Word/Excel/Outlook

Education

High school diploma / GED

Tools

Microsoft Word

Excel

Outlook

Job description

Affordable Homes of South Texas, Inc. is seeking a Customer Service Representative - Admin to deliver high-quality service to visitors and callers.

The role handles loan payments, clerical tasks, and provides general information about programs while supporting daily office operations. The position requires a high school diploma or GED, 2+ years in customer service and clerical duties, bilingual English/Spanish, and proficiency with Word, Excel, and Outlook.