Bilingual Front Desk & Office Admin Specialist

Associa; Austin (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Associa in Austin, TX is seeking a professional receptionist/administrative assistant to handle multi-line phone duties, process payments, and coordinate office tasks for communities we serve.

The role requires strong communication, de-escalation skills, and timely delivery of mail and packages. GED or HS diploma is required, and bilingual candidates are preferred. Equal opportunity employer.

Qualifications

• GED or HS diploma required.
• Bilingual in English and another language preferred.

Responsibilities

• Answer all incoming calls via multi-line phone system.
• Provide excellent customer service to internal and external clients by assisting with issues in person, over the phone, and via email.
• Process electronic payments for customers.
• Calmly attempt to resolve and de-escalate issues.
• Escalate calls to Managers/Supervisors when necessary.
• Maintain daily mail handling, logging, and distribution.

Skills

Bilingual

Education

GED/HS diploma

Job description

Associa in Austin, TX is seeking a professional receptionist/administrative assistant to handle multi-line phone duties, process payments, and coordinate office tasks for communities we serve.

The role requires strong communication, de-escalation skills, and timely delivery of mail and packages. GED or HS diploma is required, and bilingual candidates are preferred. Equal opportunity employer.