Bilingual Customer Sales & Service Rep I (Green Industry)

SiteOne Landscape Supply; Show Low (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

401k with company match

Tuition Reimbursement

Product Discounts

DailyPay available

Life Insurance

Job summary

SiteOne Landscape Supply is a leading wholesale provider serving commercial and residential clients with irrigation, lighting, turf, and landscape maintenance supplies. Our Bilingual Customer Sales & Service Representatives (CSSRs) deliver exceptional service, build strong customer relationships, and support sales growth in a fast-paced retail environment.

Join a team that emphasizes safety, teamwork, and continuous improvement while offering competitive compensation, benefits, and opportunities

Qualifications

• Minimum of 1 year experience in a retail or wholesale setting.
• Excellent customer service skills.
• Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred.
• Green industry experience or knowledge of landscape, nursery, or irrigation product a plus.
• Ready and willing to learn and adopt new technologies and ways of working.
• Ability to think quickly and make sound decisions.
• Inventory management experience helpful.
• Must be able to lift a minimum of 50 pounds.
• High school diploma or equivalent preferred.

Responsibilities

• Demonstrate exceptional customer service to all SiteOne customers.
• Cultivate and manage strong relationships with customers.
• Assist customers with their questions and needs, either in person, via the phone or through online ordering.
• Pull and prepare inventory orders for customer pick up or delivery.
• Proactively identify and capitalize on opportunities to grow sales with current and potential customers.
• Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
• Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Skills

Retail experience

Customer service

Bilingual English/Spanish

Green industry knowledge

Learn new technologies

Decision making

Inventory management

Lift 50 pounds

High school diploma

Education

High school diploma or equivalent

Job description

SiteOne Landscape Supply is a leading wholesale provider serving commercial and residential clients with irrigation, lighting, turf, and landscape maintenance supplies. Our Bilingual Customer Sales & Service Representatives (CSSRs) deliver exceptional service, build strong customer relationships, and support sales growth in a fast-paced retail environment.

Join a team that emphasizes safety, teamwork, and continuous improvement while offering competitive compensation, benefits, and opportunities