Bilingual Customer Sales & Service Rep I

SiteOne Landscape Supply; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental and Vision plans

Paid time off

401k with company match

Tuition reimbursement

DailyPay available

Product discounts

Advancement opportunities

Paid training

Employee assistance program

Job summary

SiteOne Landscape Supply is seeking a bilingual Customer Sales & Service Representative to deliver outstanding service to commercial and residential customers in the green industry. The role emphasizes customer-centric support, inventory handling, and collaboration with branch leadership to leverage new technologies.

Ideal candidates have at least 1 year in retail/wholesale, strong English/Spanish communication, and a willingness to learn.

Qualifications

• Minimum of 1 year experience in a retail or wholesale setting, preferred.
• Excellent customer service skills.
• Bilingual proficiency - candidates who are conversational in English/Spanish are preferred.
• Green industry experience or knowledge of landscape, nursery, or irrigation product a plus.
• Ready and willing to learn and adopt new technologies and ways of working.
• Ability to think quickly and make sound decisions.
• Inventory management experience helpful.
• Must be able to lift a minimum of 50 pounds.
• High school diploma or equivalent preferred.

Responsibilities

• Demonstrate exceptional customer service to all SiteOne customers.
• Cultivate and manage strong relationships with customers.
• Assist customers with their questions and needs, either in person, via the phone or through online ordering.
• Pull and prepare inventory orders for customer pick up or delivery.
• Proactively identify and capitalize on opportunities to grow sales with current and potential customers.
• Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
• Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Skills

Bilingual English/Spanish

Customer service

Retail experience

Inventory management

Education

High school diploma or equivalent

Job description

SiteOne Landscape Supply is seeking a bilingual Customer Sales & Service Representative to deliver outstanding service to commercial and residential customers in the green industry. The role emphasizes customer-centric support, inventory handling, and collaboration with branch leadership to leverage new technologies.

Ideal candidates have at least 1 year in retail/wholesale, strong English/Spanish communication, and a willingness to learn.